Privacy Policy
Last updated: November 2025
Thank you for your interest in our events! This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, purchase event tickets, join our newsletter, or participate in any of our activities (the “Services”). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
We are Soeurs Film, a U.S.-based event organizer focused on community-driven experiences. For questions about this Privacy Policy or your personal information, contact us at:
2. Information We Collect
We collect only the information necessary to register you for events, communicate with you, ensure the safety and quality of our experiences, and (if you opt in) send you newsletters or updates. This includes:
- Email address – used for confirmations, transactional communications, and optional newsletter subscriptions.
- Event registration details – including which event you signed up for, the date of registration, and any additional metadata you allow Stripe or our platform to pass through.
- Consent information – such as whether you opted into receiving marketing or newsletter updates. Consent is stored with timestamps for compliance.
- Payment information – processed exclusively by Stripe. We never store your full card number or banking details.
- Technical information – including IP address, browser type, device information, referring pages, and general usage data collected automatically for security and basic analytics. This data does not include sensitive identifiers.
We do not collect any personal information for behavioral advertising, user profiling, or cross-site tracking.
3. How We Use Your Information
We use your information to:
- Register you for events and process your payment
- Send important transactional communications, including event confirmations, schedule updates, reminders, and follow-ups
- Maintain your account status and consent preferences across our systems
- Improve our website, ensure technical stability, and enhance user experience
- (If you opted in) Send you newsletters or updates about future events or offerings
We only send promotional or marketing emails if you explicitly consent to receive them. You may opt out at any time.
4. Legal Basis for Processing
If you reside in the EU, EEA, or UK, we process your personal data under the following legal bases:
- Contractual necessity – to fulfill event registration, send confirmations, and deliver event services
- Legitimate interests – such as maintaining site security or communicating logistical updates
- Consent – for newsletters or marketing communications (which you may withdraw at any time)
5. How We Share Your Information
We share your information only with trusted service providers who help us operate our Services. These include:
- Stripe – for secure payment processing and consent collection
- Email delivery providers such as Customer.io or Postmark – to send confirmations, reminders, and (if you opted in) newsletters
- Hosting and database providers including Vercel and Neon – where your data may be securely stored
We do not sell your information, share it with advertisers, or allow third parties to track you across platforms.
6. Data Retention
We retain your information only for as long as necessary to:
- Provide the event(s) you signed up for
- Comply with financial and tax obligations
- Maintain accurate consent records for regulatory compliance
If you unsubscribe from newsletters, we keep your email in a suppression list to ensure we do not send you future marketing messages.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw marketing consent or unsubscribe from newsletters
- Request a copy of the information you provided (“data portability”)
To exercise any of these rights, contact us at soeursfilm@gmail.com.
8. Security
We use reasonable technical and organizational measures to protect your personal information, including:
- HTTPS encryption for all data in transit
- Secure storage through reputable providers
- Rate limiting and threat detection for abusive activity
- Restricted access to production systems
However, no method of storage or transmission is 100% secure, and we cannot guarantee absolute security.
9. International Data Transfers
If you access our Services from outside the United States, your information may be transferred to and processed in the U.S. or other countries where our service providers operate. These locations may have different data protection laws than your home country. When transferring data, we take reasonable steps to ensure appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will appear on this page with a refreshed “Last updated” date. Continued use of the Services indicates your acceptance of these updates.
11. Questions?
You can reach us anytime at: